![]() ![]() They kept us on time in a way that never felt rushed and gave us ample time for getting ready, photos, and even giving us 20 minutes of alone time post-ceremony to soak everything in. ![]() They provided delicious food throughout the hair and makeup services so we felt taken care of. The bridal suite was a spacious and gorgeous setting to hangout and get ready in. We visited the Avalon a few times in between booking the venue and our actual wedding, and even the valet knew our names! From the awesome valet guys, to front desk, to the wedding day team (thanks Dayanna!), The Avalon has seriously hired the perfect people for every role. I kept waiting for the “wedding stress” everyone talks about to creep up and it just didn’t.īeyond Pam’s amazingness, every single person you meet at Avalon is SO helpful and happy. The Avalon team made wedding planning completely stress free. You will communicate so regularly with the wedding team through the process, that you really want to trust and enjoy the people helping to plan and execute. She made us feel like we were her number one priority, always. Is upbeat, was flexible and creative in making our budget work. Some people even given keys to the wrong rooms. Definitely an opportunity for more training for people working the check-in desk, there was a lot of confusion when people checked in. The bungalows were really great - make sure to request an updated one though. The overall hotel: Very cute with a lot of character, but in need of some serious updating - especially given the price of regular rooms. I wish I would have been warned of this beforehand so my expectations were in line with the realities. When spending so much money at this hotel over the course of 4 days, I expected much better service. I was promised that someone would be there for the rehearsal to make sure everything went smoothly, and nobody I was working with to plan the wedding showed up, nor did they let me know ahead of time they wouldn't be able to make it. I kept thinking it would get better the closer in we got, and it did not. During the year of our planning process, it would take on average 10 days, and multiple followups for anyone to get back to me (even on a simple question). However, the service that you receive while planning our wedding is quite terrible which is why I am giving it 3/5 stars. ![]()
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